Refund and Cancellation Policy

Last updated: February 13, 2026

This Refund and Cancellation Policy outlines the conditions under which payments made to Discoveredyou for the vCard application and related services may be refunded or canceled. By using our Service, you agree to this policy.

1. Interpretation and Definitions

Interpretation

Words with capitalized initial letters have specific meanings defined under the following conditions. These definitions apply whether they appear in singular or plural form.

Definitions

For the purposes of this Refund and Cancellation Policy:

Company (referred to as "the Company", "We", "Us" or "Our") means Discoveredyou, located at Trinco Road, Batticaloa, Sri Lanka.
Service refers to the vCard application and website hosted at https://vcard.discoveredyou.com.
Payment refers to any fees paid by You for subscriptions, features, or services offered through the vCard application.

2. Refund Policy

Eligibility for Refunds: Refunds may be issued only in cases where:
The Service was not delivered as promised.
Technical issues prevent access to the Service and cannot be resolved within a reasonable time.
Duplicate payments were made in error.
Non-Refundable Payments:
Fees for services already rendered are non-refundable.
Promotional or discounted purchases are non-refundable unless required by law.
Any third-party charges (e.g., payment gateway fees) are non-refundable.
Refund Process:
Requests must be submitted within 7 days of the original payment.
Refunds will be processed to the original payment method within 10–15 business days after approval.

3. Cancellation Policy

Subscription Cancellation:
You may cancel your subscription at any time through your account settings or by contacting support.
Cancellation will stop future billing, but fees already paid are non-refundable unless otherwise stated.
Immediate Termination by Company:
We reserve the right to suspend or terminate your account without refund if you violate our Terms and Conditions.

4. Exceptions

Refunds and cancellations may be subject to additional conditions depending on local consumer protection laws. Where applicable, statutory rights will override this policy.

5. Changes to This Policy

We may update this Refund and Cancellation Policy from time to time. Updates will be posted on this page with a revised "Last updated" date. For material changes, we will notify you via email or a prominent notice on the Service.

6. Contact Us

If you have questions about this Refund and Cancellation Policy, please contact us:

Email: admin@discoveredyou.com
Address: Trinco Road, Batticaloa, Sri Lanka